S2K Enterprise for the Web

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There is no more dynamic area of business today than e-business. It is, quite literally, changing the way all business is done. With unheard of revenues being generated in every industry, e-business and e-commerce is the way of the future and it's available to your organization right now!

Overview

Whether you are in the Wholesale Distribution, Manufacturing, or Retail industry, the more quickly and efficiently your enterprise incorporates e-business solutions, the more effectively you can begin to reap e-business benefits. Benefits that can provide increased opportunities, dramatic growth and significant profits.

Transforming your business into an e-business means transforming opportunity into revenue. At the same time, it means developing close and more effective connections with both your customers and your suppliers - so that you have greater control over your enterprise's destiny.

S2K Enterprise for the Web e-business software is a suite of applications that provides Web-based order processing and customer service capabilities for business-to-business (b2b) and/or business-to-consumer (b2c) environments. Although it is completely integrated with S2K Enterprise Enterprise Management Software, S2K Enterprise for the Web can be integrated with your existing computer software as well.

  • This exciting product reduces the costs involved in extending services to Customers, Suppliers, and Distributors and it helps bring these important audiences the information they need more quickly and with greater accuracy. In addition.
  • Unique design allows users to control Web functions using S2K Enterprise data files and interface settings, providing Non-Technical Customers with complete control of Web information and capabilities. As a result, S2K Enterprise for the Web is easy to implement, change and support.

e-Commerce Software

Taking advantage of e-commerce is much more than simply opening up a new, online sales channel. It's about using technology to streamline your business model, creating savings, and increasing efficiency. At the core of this web-based application is a real time "shopping cart" and an online product catalog that will reduce both lag time and paperwork for order processing.

  • S2K Enterprise for the Web allows you to set up an online catalog that will display product specifications, extended descriptions, thumbnail and full sized images, pricing and availability.
  • Dynamic searching features lets users locate products by category, part number and description. Web based promotions and dynamic pricing can help improve product marketing and increase sales of slow moving inventory.
  • Existing customers can utilize past order history to build new orders or use "quick entry" to expedite large orders. Order confirmations are automatically emailed back to customers and online customer service screens provide real time order status information.

Payment Management

S2K Enterprise for the Web gives clients more control over their payment methods by providing the option for customer account billing and/or credit card authorization. This flexible solution allows users to customize the business logic and presentation according to specific requirements.

  • When customers reach a checkout page, they are asked to choose a payment method. Customer and credit card information is then automatically and transparently routed to the enterprise system for processing.
  • The enterprise system compiles the information, sends it to the credit card company for authentication and replies to the customer upon completion.

Customer Relationship Management

There are enormous advantages in using Internet technology to deepen and secure relationships with any and all of your customers and suppliers. Advantages like being more efficient, providing better service and locking in key relationships. S2K Enterprise for the Web provides the ability to give your customers exactly the information they want, when they want it with CRM software.

  • In addition to e-commerce and product catalog information, customers can review account information, including summary aging, open invoices, and payment history.
  • Users can view shipping information to track orders, and reprint copies of all transactions. Use the Web to communicate directly with your customers and create an online "help desk" to let them get the answers they want, when they want them.

Sales Force Automation

S2K Enterprise for the Web and SalesLinx make it possible to give more personalized customer service than ever before. These dynamic products enable your sales team to access key information at each customer contact point, be it in the field, traditional face-to-face interaction, or by phone, fax and e-mail correspondence.

  • Customers want salespeople who can answer their questions now, and they won't settle for anything else.
  • S2K Enterprise for the Web and SalesLinx make this possible by providing your sales team with both real time web access and offline laptop access to data they need to respond to customer questions and place customer orders.

Enterprise Integration

S2K Enterprise's flexible design allows you to integrate your existing enterprise solution to protect your investment using accepted industry standards. For a comprehensive seamless solution, S2K Enterprise for the Web is totally integrated with S2K Enterprise's Enterprise suite of applications.

  • End-to-end solution provides real time processing and complete supply chain fulfillment. With easy to use interface options and data tables.
  • Powerful solution allows your staff to spend less time integrating and developing e-business applications and more time focusing on developing e-business marketing strategies and promotions that will ensure your long-term competitive advantage.

Part of an Enterprise-Wide Solution

SMC Data Systems specializes in helping manufacturing and distribution companies increase efficiency, improve customer service and augment cash flow. We do this by delivering an integrated combination of software and services for inventory control and inventory management including:

  • supply chain management software solutions
  • manufacturing software solutions
  • distribution management software solutions
  • inventory tracking systems
  • warehouse management and logistics softwar
  • just in time inventory control systems
  • retail software
  • e-business software
  • sales force automation & CRM software
  • purchase order management, plus a team of experts in the business of manufacturing and distribution.

The bottom line: we understand your business challenges and work closely with you to implement the solutions that work best for your company.

We've been providing these solutions since 1980. We were here for you then, we're here for you now and we'll be here tomorrow.





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Testimonials

"Dani has acted as our consultant and his firm’s performance has been excellent. Their experiences enables us to analyze our business issues and resolve them quickly. I’ll be happy to recommend them to anybody considering using their services."
Jim DeLalla
Vice President & Treasurer,
Jean Patou Inc.